SQM Blogs

A few months ago, my family drove out of town to visit some family friends. It isn't a long drive normally, maybe 45 minutes in good traffic. Unfortunately, we were driving through a pretty severe blizzard like situation...

 

Tags: Mystery Shoppers, SQM Inc., Customer Service, Canadian Tire, Wiper Blades

I recently purchased a few items from my favourite online store the Ann Arbor T-Shirt Company . I don't normally buy a lot of things online...

 

Tags: Mystery Shopping, Customer Service, SQM, Ann Arbor TShirt Company, Online Shopping

There is nothing worse than being on a family trip and driving through the mountains in Virginia with a car that isn't working properly. The last time my family went on vacation that's exactly what happened...

 

Tags: Car Trouble, Vacation, Customer Service, SQM, Mystery Shopping

For my birthday I decided that all I wanted was DVD box sets of the television show Grey's Anatomy. Instead of buying them for me, my relatives decided to send money and gift cards...

 

Tags: Walmart, Mystery Shopping, Customer Service, SQM Canada, DVD Box Sets

A friend of mine decided to ditch the big two cell phone providers and go for a Telus phone plan. This happened 21 months ago when he moved to Toronto from London, Ontario where he went to school...

 

Tags: Cell Phone, Best Buy, Quality Control, SQM Canada, Mystery Shopping